Carlisle care home that had ‘urine soaked’ mattresses ordered to improve

A Carlisle care home where inspectors found urine soaked mattresses has been told to improve by the CQC.

Barrock Court, which is run by Advinia Healthcare, was rated ‘requires improvement’ in all categories, following an inspection in January.

The CQC said: “People and their relatives were positive about the service, however, we found a range of issues which needed to be addressed.

“Medicines were not managed well. Including their administration, storage and recording. Concerns had been raised over the care of people’s skin.

“We found mattresses which were not fit to be used and pressure relieving equipment which was not always being used. We also observed people sitting for extended periods with no evidence of being moved.”

“The service was clean and tidy with no odours. However, we found urine soaked mattresses which were replaced after being found in need of renewal.”

Inspectors added that there were not enough staff to meet people’s needs.

Len Merton, chief executive of Advinia, said: “We are disappointed with the report as recently this home has always received a ‘good’ rating and was nominated in the Care Awards last year.

“We have fully complied with the improvements required and appointed a new manager. We are confident these will return the service to a good rated home again for the next inspection. The Local Authority Compliance have expressed satisfaction at the improvements made.”