New home manager takes the reigns at Bilney Hall

A Norfolk care home has appointed a new home manager in a bid to strengthen its network of carers.

Bilney Hall residential care home in East Bilney, between Dereham and Fakenham, has appointed qualified nurse Nikki Shaw as its new home manager.

Shaw joins Bilney Hall with extensive experience in dementia care, having previously worked as the manager of Shipdham Manor care home in Norfolk for almost thirteen years. There she implemented a number of dementia-focused initiatives and maintained a ‘good’ rating from the CQC in all its most recent inspections.

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Shaw commented: “It’s a delightfully grand home with some fantastic, modern facilities and a great team. I’ve fallen in love with the place already – there are some lovely residents here and the staff have been really open and welcoming.

“My priority is to continue seeking additional carers to support the existing staff, plus I’m planning on creating a number of dementia-specific areas in the home. There’s a lot of space here to work with. I’ve also implemented some new dementia training programmes for the team, plus I’ve already arranged for two members of staff to qualify as drivers for our onsite minibus, so we can arrange more outings into the local community.”