Runwood Homes celebrates third CQC Outstanding

Frank Foster House in Theydon Bois, Essex has become the third Runwood Homes’ service to achieve CQC Outstanding.

The home, which has already been voted a Top 20 Care Home in the East of England by residents and their families, received its top rating from the CQC following an inspection in May.

Frank Foster House Care Home Manager, Cheryl Wright, said: “We are so very proud of this fantastic achievement at Frank Foster House. All our staff are incredibly passionate about providing the best personalised care as well as ensuring a comfortable, engaging and stimulating living environment for residents. Everyone is welcome at Frank Foster House; visit us, chat with staff and residents and take a tour of our beautiful home.”

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Inspectors commented on the home’s “exceptional standards of care” and “a committed and well-trained group of staff” who “support people in a kind and caring manner”.

The report also commented: “Independence, privacy and dignity was promoted and respected. Staff took account of people’s individual needs and preferences and people were encouraged to be involved in making decisions about their care.”

Frank Foster House provides en-suite care for up to 80 people and boasts a dedicated area for dementia care, excellent amenities and varied activities.